Payment Policy

Payment Policy

This Payment Policy applies to Martlaz Limited, trading as Zenith Decor, operating in Australia.

Payment Methods

We provide secure and reliable payment options available on product pages and at checkout.

Credit / Debit Card
We accept major credit and debit cards, including Visa, MasterCard and American Express.

To complete your purchase using a credit or debit card:

Select Credit/Debit Card at checkout.
Enter your card number, expiry date and CVV.
Provide the required billing information.
Confirm your payment.

Once the payment is successfully processed, you will be redirected to an order confirmation page.

Google Pay
Customers may use Google Pay for a faster checkout experience.

To pay using Google Pay:

Select Google Pay at checkout.
Authenticate the payment using your device’s security method (such as biometric authentication or device passcode).
Confirm your shipping and billing details.

After approval, you will be redirected to our website with your order confirmation.

Shop Pay
Shop Pay offers a fast and secure checkout process.

To use Shop Pay:

Select Shop Pay at checkout.
Log in to your Shop Pay account.
Confirm your details and complete the transaction.

You will be redirected to an order confirmation page once the payment is successful.

Currency and Pricing

All prices displayed on our website are presented in Australian Dollar and include applicable taxes in Australia.
The total amount payable is clearly displayed at checkout before payment is confirmed. No hidden charges apply.

Security and Protection

Martlaz Limited implements appropriate technical and organisational measures to protect payment and personal data.

All payment transactions are secured using industry-standard SSL encryption technology to safeguard personal and payment information during transmission.

We do not store full card numbers, CVV codes or complete payment credentials on our systems. Payment data is processed through secure and compliant payment providers in accordance with applicable data protection regulations.

Refunds and Payment Disputes

Refunds are processed in accordance with our Returns and Refund Policy.

Where a refund is approved, it will be issued via original payment method within 7 days after the returned product has been received and verified, provided it is in unused and in original packaging.

For any payment-related questions, customers may contact us using the details below.

Contact Information

Martlaz Limited trading as Zenith Decor
Registered office:
Suite 1 Troyte House, Sandys Road, Malvern, Worcestershire, United Kingdom, WR14 1JJ

Customer support email: info@zenith-decor.au
Customer support phone: +61 480831068

Customer support hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST) (GMT +10).

Customer support response time:
Within 24 business hours during support hours.