Terms of service
Terms of Service
This website is operated by Martlaz Limited, trading as Zenith Decor. Throughout the site, the terms “we”, “us” and “our” refer to Zenith Decor, operated by Martlaz Limited.
Martlaz Limited is a company registered in the United Kingdom, with its registered office at Suite 1 Troyte House, Sandys Road, Malvern, Worcestershire, United Kingdom, WR14 1JJ. Zenith Decor is the online retail brand through which Martlaz Limited offers products to customers located in Australia.
By accessing this website or placing an order, you agree to be bound by these Terms of Service, together with our Privacy Policy, Shipping and Delivery Policy, Payment Policy, and Returns and Refund Policy. These documents form part of this agreement.
Our products and services are offered exclusively to customers located in Australia. All references to currency on this website are to Australian Dollar.
Online Store Terms
By using this website, you confirm that you are at least 18 years old or are using the website under the supervision of a parent or legal guardian.
You agree not to use our products or services for any unlawful purpose or in violation of any applicable laws in Australia. Any breach of these Terms may result in termination of access to our services.
General Conditions
We reserve the right to refuse service or cancel orders at our discretion, including where there is a breach of these Terms or suspected misuse of the website.
Payment information is processed through secure third-party payment providers. We do not store complete payment card details on our systems.
Accuracy of Information
We aim to ensure that all information on this website is accurate and up to date. However, we do not guarantee that all content is free from errors or omissions. We reserve the right to correct any errors, including pricing or product description errors, and to update information at any time.
Products and Orders
All products sold through Zenith Decor are offered in unused and in original packaging. Product descriptions, images and specifications are provided for general information and may vary slightly from the delivered item.
Orders are processed by Martlaz Limited and fulfilled through selected logistics partners. Processing time is between 1 and 3 days. Delivery time is typically between 3 and 12 days. The total estimated delivery time is between 4 and 15 days.
Delivery times are estimates and begin once the order has been confirmed and payment has been successfully received.
Prices and Payment
All prices displayed on this website are expressed in Australian Dollar and include applicable taxes for customers in Australia. The total amount payable is clearly displayed at checkout before you confirm your order. No hidden fees or additional charges will be applied beyond the amount shown at checkout.
Payment is required at the time of order using the available payment methods displayed during checkout.
Shipping and Delivery
We deliver exclusively within Australia. Shipping timelines are as stated above. Any updates regarding delivery will be communicated using the contact details provided at checkout.
Risk in the products passes to you upon delivery to the address specified in your order.
Returns and Refunds
If you wish to return a product, you must notify us within 14 days of receiving your order by contacting our customer support at info@zenith-decor.au or +61 480831068.
Returned items must be in unused and in original packaging. Returns that do not meet this condition may not be eligible for a refund.
Return shipping costs are the responsibility of the customer.
Once we receive and inspect the returned item, refunds will be processed within 7 days using the original payment method. The refund will be issued to the same payment method used for the original purchase.
Nothing in these Terms affects your rights under applicable consumer protection laws in Australia.
Limitation of Liability
To the extent permitted by law in Australia, Martlaz Limited shall not be liable for indirect or consequential losses arising from the use of this website or the purchase of products, except where liability cannot be excluded under applicable law.
Governing Law
These Terms are governed by and interpreted in accordance with the laws applicable in Australia. Any disputes arising from the use of this website shall be subject to the jurisdiction of the competent courts in Australia.
Contact Information
Martlaz Limited
Trading as: Zenith Decor
Registered Office: Suite 1 Troyte House, Sandys Road, Malvern, Worcestershire, United Kingdom, WR14 1JJ
Customer Support Email: info@zenith-decor.au
Customer Support Phone: +61 480831068
Customer Support Hours:
Monday to Friday, 9:00 AM – 5:00 PM (AEST) (GMT +10)